Last updated: September 26, 2026

Every SKHIZO order is packed with care in our Los Angeles, California studio. We currently ship to the United States and worldwide.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a shipping confirmation email with a tracking number once your order leaves our studio. Please note: all products are made-to-order and require approximately one month for production before dispatch.

Shipping Rates

We offer free flat-rate shipping on all orders. The shipping cost shown at checkout ($0.00) reflects this policy.

Estimated Delivery Times

US orders: 3–7 business days after dispatch.
International orders: 7–21 business days after dispatch, depending on destination and customs processing. Delivery times are estimates and are not guaranteed.

Order Tracking

Track your package using the tracking number in your shipping confirmation email. If tracking has not updated after 5 business days, please contact us.

Shipping Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for delays, lost packages, or additional charges caused by an incorrect or incomplete address. If you notice an error, email us immediately at [email protected] and we will do our best to correct it before your order is dispatched.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, contact us at [email protected] within 14 days of the estimated delivery date with your order number and photos (for damage claims). We will work with the carrier and arrange a replacement or refund where appropriate.